WHAT COMES NEXT
The Beyond Resolution series introduced a way of seeing conflict that most practitioners have never encountered. If something in those three sessions landed — if you found yourself recognizing the levels in your own work — this page is for you.
"Conflict is not the obstacle to connection. It is, more often, the doorway."
HOURS OF IMMERSIVE TRAINING
LEVELS OF THE FRAMEWORK
THURSDAY EVENINGS
SEPT 17–OCT 29
$
INVESTMENT
Virtual · Seven Thursday evenings · Registration closes August 30
If you work with people navigating disagreement, tension, or breakdown — and you want a framework that goes beyond technique — you are in the right place.
WHO THIS IS FOR
The certification is designed for practitioners who sense that the tools they currently use are addressing the surface — and that something deeper is waiting to be worked with.
MEDIATORS
You know how to hold space. What the Seven Levels adds is a map for what is actually happening beneath the positions — and a language to work with it.
COACHES & THERAPISTS
Conflict shows up in every coaching container. This gives you a structured, developmental framework for turning those moments into breakthroughs instead of detours.
HR & PEOPLE LEADERS
The Seven Levels replaces the instinct-and-policy approach with a coherent model that makes your interventions more consistent, more human, and more effective.
Sessions resolve the issue on the surface, but the same tension reappears weeks later.
You can see that the conflict is about something deeper than what is being said — but you do not have a clear map for where to go with that.
People leave with agreements, but not with understanding. The relationship does not actually shift.
You sense the conflict is connected to identity, or values, or something that neither party has language for — and you do not know how to work at that level professionally.
These are not gaps in skill. They are gaps in framework. The Seven Levels was built to address exactly this.
THE FRAMEWORK
Introduced in Resolving From Within, the Seven Levels of Conflict Resolution sees conflict not as a problem to be managed — but as a signal moving through progressively deeper dimensions of experience.
LEVEL 1
Creating safety and conditions for genuine dialogue to begin.
LEVEL 2
Understanding and integrating the emotional dimension of conflict.
LEVEL 3
Examining how each person's sense of self is implicated in the conflict.
LEVEL 4
Restoring connection, trust, and the relational field between people.
LEVEL 5
Helping each party find authentic language for what they truly need.
LEVEL 6
Accessing the deeper knowing that lies beneath stated positions.
LEVEL 7
Recognizing the deeper unity and shared humanity that conflict often obscures.
Each level is not a stage to complete and leave behind. They are always present — and a skilled practitioner learns to read where the conversation is actually living.
WHAT'S INSIDE
This is not a course to consume. It is a training to inhabit — designed so that what you learn, you also live through, in real time, with others.
1
~4 hours
We go well beyond introduction. You will explore each level through case studies, live practice, and Ian's guided reflection — building the working fluency that comes from encountering the framework in motion, not just on paper. By the end, the Seven Levels will feel less like a model you have learned and more like a lens you now carry.
2
~4 hours
This is where theory becomes skill. Through structured exercises and role scenarios, you practise identifying which level a conflict is operating at — and what it calls for. You develop fluency in shifting between levels, following what the situation reveals rather than imposing a predetermined process.
3
~3 hours
The most transformative work a practitioner can do is on themselves. This portion of the training invites you to explore your own patterns — where conflict triggers you, what levels you naturally avoid, and where your own resolution journey lives. Practitioners who do this work hold space more cleanly for others.
4
~3 hours
The final arc of the training is yours to shape. We explore how the Seven Levels integrates into different professional contexts — coaching containers, mediation sessions, HR interventions, leadership environments. You leave with a clear picture of how to apply what you have learned in the specific work you do.
WHAT YOU RECEIVE
Delivered live via Zoom across seven Thursday evenings. Ian remains the sole teacher of the Seven Levels Framework, and every session is a genuine live learning environment — not a replay experience.
Upon completion, you receive the Certified Seven Levels Practitioner credential — a meaningful professional designation grounded in demonstrated, applied learning.
Every certification participant receives a physical Conflict Exploration Kit card deck — a tangible, professional-grade tool built on the Seven Levels Framework that you can begin using with clients immediately.
You learn alongside a small group of practitioners from different professional backgrounds. This peer diversity is part of the curriculum — the dynamics in the room become some of the richest material.
Certification graduates receive six complimentary months in the Seven Levels Community of Practice — a practitioner space anchored by a monthly hot seat and peer learning event. A place to keep working the framework alongside others who carry the same credential.
The book that introduced the Seven Levels Framework. A foundational reference that deepens between now and your cohort date, and continues to serve your practice long after.
OPTIONAL ADDITION
After certification, Specializations are available individually at $245 each. For those who already know where they want to go deeper, the option to include any two Specializations is available at the time of registration — at a combined price that reflects that you are committing to the deeper work from the start.
$980 — Certification + choice of any 2 Specializations
Participated in the 2025 beta cohort? You are invited to attend the fall 2026 cohort at no cost. Reach out to Ian directly.
FORMAT & DATES
The fall 2026 cohort runs virtually across seven Thursday evenings — one level per session, one week of integration between each. Delivered live, not recorded.
$777 USD
✓ Delivered live via Zoom · accessible from anywhere
✓ All bonuses included
✓ Payment plan available · 7 × $111 every two weeks
✓ Seven Thursday evenings · 7:00–9:00pm EST
✓ September 17, 25 · October 1, 8, 15, 22, 29
✓ One level per session · one week of integration between
REGISTRATION OPEN · VIRTUAL · FALL 2026
September 17 – October 29, 2026
Registration closes August 30, 2026 at 7pm EST.
OUR COMMITMENT TO YOU
If something changes between registration and the start of your cohort, you may request a full refund or freeze your payment plan — no questions, no conditions — up to 24 hours before training begins. After that point, requests are evaluated individually. Payment plans carry the same terms as full payment. This is not a policy we are proud of because it protects us. It is a commitment we make because this work deserves a relationship of genuine trust on both sides.
YOUR INVESTMENT
The certification is priced to make deep professional development accessible — not to inflate and then discount. $777 is the full investment, no exceptions.
SEVEN LEVELS PRACTITIONER CERTIFICATION
USD · 14 hours · Virtual · 7 Thursday evenings
Prefer to spread the investment?
7 payments of $111 USD, every two weeks, beginning at registration.
Same terms, same access — no added cost.
14 hours of live training with Ian Renaud
Certified Seven Levels Practitioner credential
Physical Conflict Exploration Kit card deck
Live virtual cohort · seven Thursday evenings · Sept 17–Oct 29
Six complimentary months in the Community of Practice
Resolving From Within — physical copy, included
Registration closes August 30 at 7pm EST. Full refund available up to 24 hours before September 17.
"The work is more important than the transaction."
If the investment is the only thing standing between you and this training, reach out before you decide not to register. Getting a practitioner trained to work at this depth matters more than any particular financial arrangement. Nobody who is genuinely called to this work will be turned away because of money.
Write to Ian directly — we will figure something out together.
AN INVITATION
What you learn to do with that signal — that is the practice the certification is built around.
Registration closes August 30 at 7pm EST.
Questions? Reach Ian directly at ian@conflictintelligencetraining.com
Peace Comes From Within.
Conflict Intelligence Training
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