FOR PROFESSIONALS WHO WORK WITH CONFLICT
Most conflict resolution frameworks address the surface.
The Seven Levels go further.
You already work with conflict — as a mediator, a coach, a therapist, a leader, or an HR professional. You have tools. And you have likely sensed, in the middle of a session, that the tools stop somewhere short of what the situation is actually asking for.
The Seven Levels of Conflict Resolution is a framework built for that gap. Not more technique — a deeper map. One that accounts for the identity questions, the emotional patterns, the relational ruptures, and the layers of meaning that sit beneath every conflict most practitioners ever reach.
The Seven Levels Practitioner Certification is where you develop a working fluency with all seven levels — and earn the credential to bring them into your practice.
A framework for transformation,
not just resolution.
"Conflict is not the obstacle to connection. It is, more often, the doorway."
HOURS OF IMMERSIVE TRAINING
LEVELS OF THE FRAMEWORK
THURSDAY EVENINGS
SEPT 17–OCT 29
$
INVESTMENT
Virtual · Seven Thursday evenings · Registration closes August 30
If you work with people navigating disagreement, tension, or breakdown — and you want a framework that goes beyond technique — you are in the right place.
WHO THIS IS FOR
The certification is designed for practitioners who sense that the tools they currently use are addressing the surface — and that something deeper is waiting to be worked with.
MEDIATORS
You facilitate, but struggle when sessions stay surface-level.
You know how to hold space. What the Seven Levels adds is a map for what is actually happening beneath the positions — and a language to work with it.
COACHES & THERAPISTS
You help people grow, and conflict keeps appearing.
Conflict shows up in every coaching container. This gives you a structured, developmental framework for turning those moments into breakthroughs instead of detours.
HR & PEOPLE LEADERS
You manage conflict daily, often without a real framework.
The Seven Levels replaces the instinct-and-policy approach with a coherent model that makes your interventions more consistent, more human, and more effective.
Something most practitioners sense - but rarely have language for.
Sessions resolve the issue on the surface, but the same tension reappears weeks later.
You can see that the conflict is about something deeper than what is being said — but you do not have a clear map for where to go with that.
People leave with agreements, but not with understanding. The relationship does not actually shift.
You sense the conflict is connected to identity, or values, or something that neither party has language for — and you do not know how to work at that level professionally.
These are not gaps in skill. They are gaps in framework.
The Seven Levels were built to address exactly this.
THE FRAMEWORK
Seven Levels. One map for the whole human experience of conflict.
Introduced in Resolving From Within, the Seven Levels of Conflict Resolution see conflict not as a problem to be managed — but as a signal moving through progressively deeper dimensions of experience.
LEVEL 1
Space
Creating safety and conditions for genuine dialogue to begin.
LEVEL 2
Emotions
Understanding and integrating the emotional dimension of conflict.
LEVEL 3
Identity
Examining how each person's sense of self is implicated in the conflict.
LEVEL 4
Relationships
Restoring connection, trust, and the relational field between people.
LEVEL 5
Expression
Helping each party find authentic language for what they truly need.
LEVEL 6
Intuition
Accessing the deeper knowing that lies beneath stated positions.
LEVEL 7
Meaning
Recognizing the deeper unity and shared humanity that conflict often obscures.
Each level is not a stage to complete and leave behind. They are always present — and a skilled practitioner learns to read where the conversation is actually living.
WHAT IS INSIDE
Twenty-one hours of immersive training across four integrated areas of learning.
This is not a course to consume. It is a training to inhabit — designed so that what you learn, you also live through, in real time, with others.
1
~7 hours
The Seven Levels: A Deep Working Understanding
We go well beyond introduction. You will explore each level through case studies, live practice, and Ian's guided reflection — building the working fluency that comes from encountering the framework in motion, not just on paper. By the end, the Seven Levels will feel less like a model you have learned and more like a lens you now carry.
2
~7 hours
Applied Practice: Reading and Working the Levels
This is where theory becomes skill. Through structured exercises and role scenarios, you practise identifying which level a conflict is operating at — and what it calls for. You develop fluency in shifting between levels, following what the situation reveals rather than imposing a predetermined process.
3
~4 hours
The Inner Dimension: Your Own Conflict Intelligence
The most transformative work a practitioner can do is on themselves. This portion of the training invites you to explore your own patterns — where conflict triggers you, what levels you naturally avoid, and where your own resolution journey lives. Practitioners who do this work hold space more cleanly for others.
4
~3 hours
Integration: Bringing the Framework Into Your Practice
The final arc of the training is yours to shape. We explore how the Seven Levels integrates into different professional contexts — coaching containers, mediation sessions, HR interventions, leadership environments. You leave with a clear picture of how to apply what you have learned in the specific work you do.
WHAT YOU RECEIVE
Everything included in the certification
21 Hours of Live Training with Ian Renaud
Delivered live via Zoom across seven Thursday evenings. Ian remains the sole teacher of the Seven Levels Framework, and every session is a genuine live learning environment — not a replay experience.
Certified Seven Levels Practitioner Designation
Upon completion, you receive the Certified Seven Levels Practitioner credential — a meaningful professional designation grounded in demonstrated, applied learning.
Conflict Exploration Kit — Physical Card Deck
Every certification participant receives a physical Conflict Exploration Kit card deck — a tangible, professional-grade tool built on the Seven Levels Framework that you can begin using with clients immediately.
Cohort Learning Environment
You learn alongside a small group of practitioners from different professional backgrounds. This peer diversity is part of the curriculum — the dynamics in the room become some of the richest material.
Six Complimentary Months in the Community of Practice
Certification graduates receive six complimentary months in the Seven Levels Community of Practice — a practitioner space anchored by a monthly hot seat and peer learning event. A place to keep working the framework alongside others who carry the same credential.
Resolving From Within — The Grounding Text
The book that introduced the Seven Levels Framework. A foundational reference that deepens between now and your cohort date, and continues to serve your practice long after.
OPTIONAL ADDITION
Add Two Specializations to Your Certification
After certification, Specializations are available individually at $245 each. For those who already know where they want to go deeper, the option to include any two Specializations is available at the time of registration — at a combined price that reflects that you are committing to the deeper work from the start.
$980 — Certification + choice of any 2 Specializations
Participated in the 2025 beta cohort? You are invited to attend the fall 2026 cohort at no cost. Reach out to Ian directly.
FORMAT & DATES
Seven Thursday evenings. One cohort. One investment.
The fall 2026 cohort runs virtually across seven Thursday evenings — one level per session, one week of integration between each. Delivered live, with recordings included.
$777 USD
✓ Delivered live via Zoom · accessible from anywhere
✓ All bonuses included
✓ Payment plan available · 7 × $111 every two weeks
✓ Seven Thursday evenings · 7:00–9:00pm EST
✓ September 17, 25 · October 1, 8, 15, 22, 29
✓ One level per session · one week of integration between
REGISTRATION OPEN · VIRTUAL · FALL 2026
September 17 – October 29, 2026
Registration closes August 30, 2026 at 7pm EST.
OUR COMMITMENT TO YOU
A partnership in your growth — not a locked contract.
Full Refund or Payment Freeze — Up to 24 Hours Before Your Cohort Begins
If something changes between registration and the start of your cohort, you may request a full refund or freeze your payment plan — no questions, no conditions — up to 24 hours before training begins. After that point, requests are evaluated individually. Payment plans carry the same terms as full payment. This is not a policy we are proud of because it protects us - it is a commitment we make because this work deserves a relationship of genuine trust on both sides.
YOUR INVESTMENT
What it means to go deeper
The certification is priced to make deep professional development accessible — not to inflate and then discount. $777 is the full investment, no exceptions.
SEVEN LEVELS PRACTITIONER CERTIFICATION
Full Investment
$777
USD · 21 hours · Virtual · 7 Thursday evenings
Prefer to spread the investment?
7 payments of $111 USD, every two weeks, beginning at registration.
Same terms, same access — no added cost.
-
21 hours of live training with Ian Renaud
-
Certified Seven Levels Practitioner credential
-
Physical Conflict Exploration Kit card deck
-
Live virtual cohort · seven Thursday evenings · Sept 17–Oct 29
-
Six complimentary months in the Community of Practice
-
Resolving From Within — physical copy, included
Registration closes August 30 at 7pm EST.
Full refund available up to 24 hours before September 17.
"The work is more important than the transaction."
If the investment is the only thing standing between you and this training, reach out before you decide not to register. Getting a practitioner trained to work at this depth matters more than any particular financial arrangement. Nobody who is genuinely called to this work will be turned away because of money.
Write to Ian directly — we will figure something out together.
QUESTIONS
A few things people often want to know
It means you have moved through a rigorous, applied training in the Seven Levels Framework — not just conceptually, but through lived practice with real practitioners in a cohort environment. The designation is meaningful because the training it represents is meaningful. It gives you both the framework and the professional credential to use it with confidence in your work.
The certification is designed for practitioners who are already working in contexts where conflict appears — mediators, coaches, HR professionals, therapists, leaders. You do not need a specific credential or degree to participate. What matters is that conflict is genuinely part of your professional world, and that you want a deeper framework for working with it.
Most conflict resolution training focuses on process and technique — how to structure a mediation, how to facilitate a difficult conversation. The Seven Levels goes further. It addresses the why beneath the conflict: the identity questions, the emotional patterns, the relational ruptures that technique alone cannot touch. Practitioners who come with prior training consistently find that the framework gives them a vocabulary and a map for the dimension of their work they were already sensing but could not yet articulate.
Each session is recorded for cohort members — not as a replacement for live attendance, but as a safety net. If you miss a session, you can watch the recording before the following Thursday so no level is lost. The live sessions are where the real applied work happens, and attendance matters. But life intervenes sometimes, and the recording ensures you can stay with the cohort.
After certification, practitioners can deepen in specific application areas — mediation, conflict coaching, organizational implementation, couple and family support, and personal resolution. Each is a 7-hour, virtual, a la carte training at $245. You do not need to decide now. The only reason to include two Specializations at registration ($980 total) is if you already know where you want to go next and prefer to commit to that at the outset. There is no pressure to do so, and the price of individual Specializations does not change after certification.
The Seven Levels Practitioner Certification is not currently accredited by a professional association, and it does not carry pre-approved CE or CPD credits with bodies such as ICF, HRPA, or ADR Institute. The 21 hours of live training may qualify as self-directed continuing education under many professional frameworks — but whether it counts toward your specific requirements depends on your governing body and how they define eligible learning. If this matters to your decision, we recommend checking with your association before registering. What we can say clearly: the training is rigorous, applied, and designed to meaningfully develop your professional practice — which is what continuing education is for.
Yes. The certification is not a continuation of prior coursework — it is where deep working knowledge of the framework is built from the ground up. Practitioners who arrive without prior exposure to the Seven Levels often find it an advantage: they encounter the framework without assumptions and develop fluency on their own terms. What matters is not prior knowledge of this specific framework, but whether conflict is genuinely part of your professional world and you sense there is a deeper dimension to it worth developing.
AN INVITATION
The conflict in front of you is not the problem.
It is the signal.
What you learn to do with that signal — that is the practice the certification is built around.
Peace Comes From Within.
Conflict Intelligence Training
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